홀리데이 인 익스프레스 & 스위트 오로라 - 네이퍼빌

Clean and convenient, would definitely stay again.

價格合適，房間衞生良好。

芝加哥安全還是有點讓人擔憂的 前台小哥哥服務很好

乾淨 温馨 熱情，交通便利，（邊上就是火車站和公交站）

The property lost power when we stayed (which I’m told wasn’t their fault- but I don’t understand how there is no back up generator) I was told considering it wasn’t their fault, there is nothing they could do to reimburse me. So I paid for a cool, quiet, comfortable place to stay. What we got was a maintenance man yelling for tools in the hallway early in the am, hot room due to the air not working, the doors slamming and not operating (which I’m not sure why a sign couldn’t have been put on the door to not use) & no way to turn on tv or charge the phone. Very disappointed in this hotel as matters could have been made to make it comfortable even with the power outage. Maybe telling staff not to yell down the hall (inside or low voice at least out of respect)so we could at least try to sleep?!- Hope the maintenance man got his Alan wrench he was yelling for. Putting notes on the doors to let people know it wasn’t working so it didn’t have a loud thud?! Just some ideas…

Great hotel We arrived two hours early and they were able to put us in a room, which we were very thankful for. Breakfast was fine, the coffee in the lobby was excellent! They did have a Keurig in the room, which is a lot better than a lot of hotel room coffee makers. All of the employees were very friendly. We will probably stay again when we go back.